Privacy Policy

1. Information We Collect

JJ Ross Global Creations ("we", "our", or "the company") collects the following information when you use our services:

• Contact information: name, phone number, email address
• Messaging information: messages sent through WhatsApp Business to provide automated assistance
• Technical information: IP address, device type, browser used
• Usage information: how you interact with our services and chatbots

2. How We Use Information

We use the information collected to:

• Provide and improve our WhatsApp automation services
• Answer inquiries and provide customer support
• Personalize the user experience with our AI chatbots
• Send service-related communications
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers: companies that help us operate our services (hosting, analytics)
• Meta/WhatsApp: for the operation of the WhatsApp Business API
• Legal authorities: when required by law

4. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. This includes data encryption, restricted access, and security monitoring.

5. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer retention period.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request the deletion of your data
• Object to the processing of your data
• Request the portability of your data

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Services

Our services may integrate with or link to third-party services, including:

• WhatsApp Business API (Meta Platforms)
• Google Analytics
• Artificial intelligence services

These services have their own privacy policies, which we recommend you review.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised update date.